Repair process
From claim to keys in hand
Six simple steps. We are an authorised repairer for almost every insurance provider, so we make the claim easy.
Call insurance
Call your insurance provider and get your claim number. We are an authorised repairer for almost every insurance provider.
Drop off / tow away
Drop your car to Wagstaff, or give us a call and we'll arrange for it to be towed.
Assess the damage
A Wagstaff representative assesses the damage and quotes your insurance provider.
Courtesy car
Take a courtesy car from us if you'd like one.
Repair
We fix your car with the help of our qualified technicians.
Pick up your car
Once we assess the completion, we'll hand your car back.
Common repair questions
We are at 206 Marua Rd, Ellerslie, Auckland 1051. We are open Monday to Friday, 8:00 am to 4:00 pm, and closed on Saturday and Sunday.
Wagstaff has been acquired by Galeeco Automotive, an MTA-approved Auckland repair shop that services, diagnoses and repairs European, Japanese and commercial vehicles. Learn more at galeeco.co.nz.
Don't worry. We'll quote and invoice you instead of the insurance company. Call us today or bring your car in for the best quote from a quality repairer.
We are recommended repairers for all major insurers, including IAG, NZI, State, AMI, Lumley, NAC, Vero, QBE, Tower, Zurich and more.
We specialise in European, American and Japanese vehicles, from minor to major accident repairs.
We use PPG Envirobase high performance, eco-friendly waterborne paint systems, with the latest Car-O-Liner chassis measuring technology.
Yes. Alongside collision repair and painting we handle all mechanical, electrical and air conditioning work, so one workshop can look after your vehicle.
Yes. If you can't drive your vehicle in for assessment or repair, call us and we'll arrange towing.
Yes. We host a large fleet of courtesy vehicles, including passenger, SUV and utility vehicles (T&Cs apply). We also offer collection and delivery of vehicles.